"RomMailbox" is getting converted to 'User' mailbox! after enabling mail tips?

Hi All,

We are having exchange 2013 CU5 server environment

When we try to enable mail tips for Room mailbox, after saving the mail tip content it automatically converts to user mailbox

Is this n

September 3rd, 2015 5:25am

Hi,

How do you enable the mail tips for your room mailbox? Please create a new Room mailbox and set MailTips for it to have a try.

Generally, we can use EMS to set MailTips for room mailbox:

Set-Mailbox "Room13" -MailTip "This room can accommodate up to 200 people."

Alternatively, we can set the MailTip in EAC:

If there is any third-party program in your Exchange server, please disable it and check whether the issue persists.

Regards,

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September 3rd, 2015 11:09pm

We enabled in the same manner in ECP. Immidietly after saving the mail tip the mailbox converted to User mailbox in ECP
September 3rd, 2015 11:29pm

We enabled in the same manner in ECP. Immidietly after saving the mail tip the mailbox converted to User mail
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September 4th, 2015 1:55am

It is happening for all the room mailboxes created earlier.

I need to try with new room mailbox as you suggested now, i will do that & update

September 4th, 2015 4:55am

Did a test here and it does not convert to a usermailbox.

Both new and old room mailbox.

We are on CU7

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September 4th, 2015 6:04am

It is happening for all the room mailboxes created earlier.

I need to try with new room mailbox as you suggested now, i will do that & update

September 6th, 2015 11:17pm

We dont have any room mailbox in 2007. all are migrated to 2013 CU5 and we are observing this in 2013 CU5 only

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September 8th, 2015 11:48pm

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